Choose “Click & Collect: Brownhills WS8” at checkout. It’s free. Collect from First Point Midlands Ltd, 52a Lichfield Road, Brownhills, Walsall WS8 6HT.
- Opening times: Monday to Friday, 9am to 4pm (closed on bank holidays in England and Wales).
- When it’s ready: usually the next working day. 18+ orders can take longer because of the age check. Please wait for our “ready to collect” email before you travel.
- Bring your order number. Someone else aged 18 or over can collect for you if they bring your order number.
- 18+ items: the person who placed the order must pass our age check before we accept the order. Someone else collecting doesn’t replace that check. 18+ items are only handed to someone aged 18 or over, who may be asked for photo ID.
Questions about collecting, or need to change something? Email sales@toolbuyer.co.uk.
If you don’t collect
Please collect within 14 days of our “ready to collect” email, unless we agree a longer time. If the last day falls on a day we’re closed, you can collect on the next day we’re open. We’ll send you a reminder before the time runs out. If you still haven’t collected and we haven’t agreed more time, we may cancel the uncollected items and refund everything you paid for them as soon as possible. We don’t charge for storage, admin or restocking. Any cancellation rights you have still apply before collection.