We want everyone to be able to use the ToolBuyer website, including people who are blind or partially sighted, Deaf or hard of hearing, or who use a keyboard, screen reader, voice control or screen magnifier.
What we have done
- Every page works with a keyboard only, with a clear yellow outline showing where you are.
- Pages are built so screen readers can find the menu, search, headings and main content, and there is a “skip to content” link.
- Product photos have text descriptions.
- Text and buttons meet the WCAG 2.2 AA colour contrast level, and the site still works when you zoom in to 200% or more.
- Nothing on the site plays sound or video automatically, and nothing on the site needs hearing to use it.
- Animations are switched off if your device is set to reduce motion.
- You never have to phone us: everything can be done online or by email.
How to contact us
- Email: sales@toolbuyer.co.uk (the best way to reach us)
- Phone: 0333 5333 400, Monday to Friday, 9am to 5pm. We welcome calls through Relay UK: dial 18001 then our number.
If you need product information in a different format, such as large print, or you have trouble using any part of the website, email us and we will help. We aim to reply within 2 working days.
Known issues
Some product descriptions and photos come from our suppliers and may not have full text descriptions yet. If something is missing, tell us and we will fix it.
Our standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We last checked the website on 30 October 2026.
