Cancel an order, change a delivery address, return something or tell us about a problem. Pick your order below, then choose what you need. We’ll email you a copy of your request.
Prefer to email or write? That’s fine. Email sales@toolbuyer.co.uk or write to First Point Midlands Ltd, 52a Lichfield Road, Brownhills WS8 6HT. You don’t have to use this page, a form or a return number to use your legal rights. To cancel within your 14-day legal right, any clear message saying you want to cancel is enough, or you can use our cancellation form (PDF).
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Full details: Returns and refunds.