First Point Midlands Ltd, trading as ToolBuyer, provides free like-for-like take-back of old household electrical equipment when you buy an equivalent new item from us.
Our free take-back service
You can return one old item for each equivalent new item bought. It must serve the same purpose: for example, an old drill when you buy a new drill. The old item can be any brand, working or broken, and does not have to have been bought from us.
Bring it back within 28 days after receiving your new item, with your order number or other proof of purchase:
First Point Midlands Ltd — ToolBuyer
52a Lichfield Road
Brownhills WS8 6HT
Monday to Friday, 9am–4pm, excluding bank holidays in England and Wales.
There is no charge to hand it in or have it recycled.
If you prefer to send it to us, email sales@toolbuyer.co.uk first so we can confirm safe delivery arrangements. You pay the postage or courier cost. We do not collect old equipment when delivering your new order.
Do not post damaged batteries or equipment containing damaged batteries. Contact us for safe return arrangements.
Reuse and recycling
If an item is safe and still usable, consider repairing, donating or passing it on. Otherwise, keep electrical equipment separate from ordinary household waste and take it for electrical recycling.
Electrical equipment can contain substances that harm people, wildlife, soil and water if disposed of incorrectly. Recycling recovers useful materials and helps prevent this harm.
The crossed-out wheeled-bin symbol means the item must be collected separately from ordinary household waste.
You can also check your council’s recycling facilities or find a local collection point through Recycle Your Electricals. Check which items the collection point accepts before travelling.
Used batteries
Keep batteries out of ordinary rubbish and mixed household recycling. Take them to a suitable battery collection point. Your local council or Recycle Your Electricals can help you find one. Check with the collection point before taking damaged, swollen or leaking batteries.
This recycling service is separate from your cancellation, returns and faulty-goods rights.