Claim the points from your order
Bought from us on our website or a marketplace (not Amazon)? Enter your order details to collect the points from your order. Marketplace buyers also get a one-use code for 10% off their next website order of £25 or more, no account needed. We use your order number and postcode to check your order, and your email to confirm the claim and look after your points. Privacy notice. Open a free account and we'll add 200 bonus points.
Already a member? Use the email on your account and the points go straight onto it. Points can be claimed up to 90 days after ordering, once per order. See the points terms and how loyalty points work.
Points terms
- Value: 1 point = 1p. Points have no cash value.
- Earning: 1 point for every £1 spent on goods (not delivery), on website orders and on marketplace orders (not Amazon) you claim here. 200 points when you open an account.
- 10% off code: marketplace buyers who claim an order here, and anyone who opens an account, get a one-use code for 10% off their next website order of £25 or more (including VAT), used with the same email address. One code per customer. It can't be used with points, other discount codes or trade prices.
- Reviews: 50 points for a review on our website of a product you bought from us (website orders or orders claimed here), whatever star rating you give. One per product. Reviews that earned points are labelled "Review written in return for loyalty points".
- Claiming: website and marketplace orders (not Amazon), within 90 days of ordering, once per order. You need the order number and delivery postcode. If you don't have an account yet, the points are kept for the email address you use for 90 days, and added when you open an account with it.
- Spending: on website orders of £25 or more (including VAT, before points), points can pay for up to 50% of your basket. Any points left over stay on your account. Points can't be used with other discount codes or trade prices.
- Expiry: points last 12 months from the day they were added.
- Returns and cancellations: when an order or item is refunded, we refund the money paid for it and restore the points used towards it. Points are restored as points, not paid out in cash, unless the law requires a different remedy. For a partial refund, the points restored are in proportion to the amount refunded. Points earned on cancelled or refunded goods are reversed. An insufficient points balance does not delay or reduce a refund required by law. Restored points last 12 months from the day they are restored.
- Points moved from our old website: each point from our old website has become three new points. For example, 100 old points become 300 new points, still worth £3. Moved points never expire. You can use them when your total points balance reaches 300 points (£3), matching the old 100-point minimum; both moved and newly earned points count towards this balance. The new £25 minimum basket and 50% spending cap do not apply to moved points, and you keep any other rights you had to use these points under the old scheme. If we refund an item paid for with moved points, we restore the relevant moved points without an expiry date. Points earned on orders placed from 8 November 2026 follow the rules above; those rules do not reduce the rights described here.
- We may change or end the scheme for future points with reasonable advance notice. Points already earned keep their value and the redemption conditions that applied when they were earned until they expire. First Point Midlands Ltd, trading as ToolBuyer.